Recurring payments via ACH is a popular payment method as it allows you to set it and forget it! If your account is already set up for recurring payments, you will be able to see all upcoming payments on your dashboard under scheduled payments.
You can update your recurring payment preferences or turn them on/off by clicking on "Manage recurring payments.” Make sure to save your changes. Please allow at least 3 business days for changes to take effect. Cancelling or turning off recurring payments within 3 business days of an upcoming recurring payment may not cancel that payment and will not change any previously scheduled one-time payments.
You also have the option to make one-time payments via check. Payments via check should include your account number and be mailed via USPS to
PO Box 399122
San Francisco, CA 94139-9122
Our customer care team is here for you.